Account Manager II (Healthcare)

Location: San Diego, California, United States. On-site at the San Diego Headquarters or another company location; remote work may be approved by management based on business requirements. Domestic travel of up to 30% is required.

Salary: $60,987–$80,808–$100,628 annually.

Company

hirify.global provides pharmacy benefit management, healthcare, and technology solutions for payers, providers, and consumers.

What you will do

• Lead client servicing, retention, onboarding, implementation, business relationship management, and renewal activities.
• Build and maintain client relationships while coordinating commitments and expectations across internal partners and more than 30 business units.
• Monitor service performance, resolve issues, manage escalations, and improve customer satisfaction.
• Lead implementation activities, including documentation, reviews, customer sign-off, site visits, and conference calls.
• Track project milestones, deliverables, risks, and status updates for internal and external stakeholders.
• Analyze claims results, identify adjudication discrepancies, and coordinate resolution of configuration issues.

Requirements

• BS/BA degree and 3+ years of experience, or an equivalent combination of education and experience.
• Intermediate to advanced proficiency in Microsoft Office, including Word, Excel, PowerPoint, Project, and Outlook, plus intermediate to advanced knowledge of Visio.
• Experience using multiple business software applications.
• Strong client-facing, consultative, communication, analytical, problem-solving, organizational, negotiation, and leadership skills.
• Knowledge of pharmacy benefit management services and business processes.
• Visa sponsorship is not available.

Nice to have

• Pharmacy Technician license or national certification.
• Experience leading workgroups, overseeing system functionality projects, or mentoring and training staff.

Culture & Benefits

• Collaborative, high-performance environment focused on improving healthcare value and outcomes.
• Medical, dental, vision, and wellness programs.
• Paid time off and company-paid holidays.
• 401(k) with company match, life and disability insurance, and incentive compensation.
• Tuition reimbursement and employee referral bonus.
• Core business hours are typically Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility for nights, weekends, or holidays when required.