Member Service Representative (Part-Time) – Mary Esther

Location: Mary Esther, Florida, United States; on-site at 251 Mary Esther Blvd Ste C1. The role may require working at or permanently transferring to neighboring branches within a reasonable commuting distance.

Salary: $19.38–$22.50 per hour

Company

hirify.global provides banking products and services to its members through branch and financial service operations.

What you will do

• Provide counseling on deposit, lending, checking, savings, certificate, IRA, trust, estate, and card products.
• Assist members with opening and maintaining deposit accounts, loans, and other financial products.
• Process deposits, withdrawals, loan payments, check cashing, and other routine transactions.
• Research and resolve account discrepancies and service requests.
• Identify opportunities to cross-service products and strengthen member relationships through education.
• Handle cash and negotiable instruments securely while complying with applicable regulations and policies.

Requirements

• Ability to build effective relationships through rapport, trust, diplomacy, and tact.
• Effective research, analytical, problem-solving, verbal, and written communication skills.
• Ability to work independently and collaboratively in a high-production, changing environment.
• Ability to navigate multiple systems efficiently and adapt to evolving technologies.
• Sound judgment, informed decision-making, and support for change initiatives.
• Availability Monday through Saturday according to business needs; typically 20–25+ hours per week, with longer hours during training.

Nice to have

• Working knowledge of deposit and loan products, services, and operational procedures.
• Customer service experience, preferably in banking or a financial institution.

Culture & Benefits

• Part-time branch-based work with schedules determined by business needs.
• Career environment focused on an energized, engaged, and committed workforce.
• Competitive pay and benefits and perks.
• Employee referral program eligibility.

Hiring process

• Applicants receive a required online assessment by email after submitting an application.
• Completing the assessment is critical for application consideration.