Application Analyst 2 (Microsoft 365)

Location: On-site at the Financial Center in Pittsburgh, Pennsylvania; candidates must be local or willing to relocate to the area. Applicants must be legally authorized to work in the United States. Visa sponsorship is not available.

Company

F.N.B. Corporation is a regulated financial services organization with a Technology department supporting business applications, compliance, and risk management.

What you will do

• Administer and support Microsoft 365 services, including SharePoint Online, OneDrive, Microsoft Teams, and Power Platform.
• Support site architecture, permissions, workflow automation, collaboration features, and user adoption.
• Analyze, implement, modify, monitor, and tune application and server performance.
• Monitor system health, review logs and reports, troubleshoot complex hardware, software, database, and application issues, and escalate issues to vendors.
• Implement application installations and upgrades while recommending improvements based on business needs and performance goals.
• Partner with Technology, the Project Management Office, business stakeholders, vendors, and external support personnel to improve reliability and resolve issues.

Requirements

• At least six years of job-related experience in application administration and support.
• Associate degree required; equivalent experience may substitute, including two years of commensurate experience with an associate degree or four years without a bachelor's degree.
• Enterprise Microsoft 365 administration experience with strong knowledge of SharePoint Online, OneDrive, and Microsoft Teams.
• Experience with SharePoint site architecture, Classic and Modern site layouts, permissions, and basic design principles.
• Hands-on experience supporting Power Automate and Power Apps, plus cloud-based storage and collaboration platforms.
• Strong analytical, troubleshooting, documentation, organizational, interpersonal, and customer service skills.

Nice to have

• Familiarity with Power BI, including report consumption, troubleshooting, and data access considerations.
• Exposure to Microsoft Copilot or other AI-assisted productivity tools.
• Awareness of Microsoft 365 roadmap updates, service changes, and cloud feature rollouts.
• Experience partnering with governance, security, or compliance teams in a regulated enterprise environment.

Culture & Benefits

• On-site work at the Pittsburgh Financial Center.
• Responsibilities include risk management and compliance with regulatory laws and company procedures.
• Work independently or collaboratively while following change-control procedures.
• Equal employment opportunity and a discrimination- and harassment-free workplace.