Manager, Branch Office - Downey

Location: Downey, California, United States (on-site). The role may require working at or permanently transferring to neighboring branches within a reasonable commuting distance. Availability is required Monday through Saturday according to business needs.

Salary: $83,700–$107,300 annually

Company

hirify.global provides retail banking and credit union products and services, including lending products and deposit accounts.

What you will do

• Manage daily operations of a small or medium full-service branch and lead the branch team.
• Oversee lending, deposit, checking, savings, certificate, IRA, trust, and estate account services.
• Lead cash operations, vault procedures, ATM activities, self-audits, and asset security controls.
• Set performance goals, train and mentor employees, manage staffing, and conduct performance appraisals.
• Drive member service, product adoption, community marketing, financial presentations, and local events.
• Analyze business reports and trends, administer branch expenses, resolve issues, and maintain operational and HR compliance.

Requirements

• Three years of experience at grade level 76 or higher, or applicable external experience.
• Experience leading and managing employees in diverse and complex operational environments.
• Advanced knowledge of consumer lending, credit cards, mortgage and equity loans, savings, checking accounts, and related federal regulations.
• Knowledge of cash and ATM operations, financial institution practices, lending regulations, and retail banking best practices.
• Experience in customer service operations, staff training and development, and handling complex financial information.
• Strong analytical, organizational, planning, communication, decision-making, and spreadsheet skills.

Nice to have

• Working knowledge of Navy Federal products, services, policies, and procedures.
• Bachelor's degree in Accounting, Business Administration, or an equivalent combination of education, training, and experience.

Culture & Benefits

• Full-time employment with competitive pay and benefits.
• Culture focused on employee engagement, appreciation, and meaningful career development.
• Mission-driven work serving credit union members.
• Equal employment opportunity and accommodation support are available.