Business Process Optimization Specialist 1

Location: Pittsburgh, Pennsylvania, United States; onsite at 100 Federal Street

Company

hirify.global is a financial services organization focused on operational efficiency, risk management, and regulatory compliance.

What you will do

• Create and update accurate process maps and supporting documentation using established methodologies and tools.
• Assist senior team members with process analysis, including collecting and organizing data to identify inefficiencies.
• Support the development and implementation of process improvement plans using lean principles and process re-engineering methods.
• Gather process information from multiple departments and communicate documentation and changes to stakeholders.
• Provide administrative support, including scheduling meetings, preparing materials, maintaining records, and assisting with reports and presentations.
• Participate in training and continuously develop process mapping skills and knowledge.

Requirements

• High school diploma or GED.
• No prior job-related experience required; this is an entry-level role.
• Strong written and verbal communication, organizational, analytical, interpersonal, and detail-oriented skills.
• Ability to work and multitask in a fast-paced environment and sit for extended periods.
• Basic proficiency in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice to have

• Experience capturing requirements, documenting, and mapping business processes.
• Experience using tools such as Visio.
• Strong interest in process mapping, process improvement, or business analysis.

Culture & Benefits

• Work includes responsibility for understanding, reporting, responding to, managing, and monitoring operational risk.
• Compliance with regulatory laws, guidelines, and company procedures is required.
• Availability to work some holidays and weekends is required.
• Equal employment opportunity and a discrimination- and harassment-free workplace are provided.