Transitions of Care Behavioral Health Care Coordinator

Location: Remote USA; Monday–Friday, 8:30am–5:00pm in CST, MST, or PST hours

Salary: $22–$27 per hour

Company

hirify.global is a healthcare company building an integrated care platform that combines clinical and service experiences with data and AI to improve care for older Americans.

What you will do

• Coordinate behavioral health care transitions from hospital discharge through 30 days of community-based care.
• Locate in-network behavioral health providers, confirm availability, schedule appointments, and follow up until care begins.
• Conduct telephonic outreach with members and provider offices, providing patient and supportive assistance.
• Maintain relationships with community behavioral health partners and engage services on members’ behalf.
• Prepare for and contribute to weekly Interdisciplinary Team Meetings by flagging high-risk members, resource gaps, and next steps.
• Identify process problems, propose improvements, and help implement changes to the developing care model.

Requirements

• Associate’s degree and 3+ years of experience in a healthcare setting.
• Ability to multitask while listening, speaking, and documenting by phone.
• Ability to independently manage a fully remote Monday–Friday schedule during CST, MST, or PST hours.
• Comfort learning electronic health records and Google Workspace tools.
• Ability to advocate for members and collaborate with internal and external stakeholders.

Nice to have

• Behavioral health experience.
• Experience with Medicare or Medicaid populations or complex and underserved patients.
• Bilingual English/Spanish skills.

Culture & Benefits

• Employer-sponsored health, dental, and vision plans with low or no premium.
• Generous paid time off and a parental leave program.
• $100 monthly mobile or internet stipend.
• Stock options for all employees and bonus eligibility for most roles.
• 401(k) program.
• Supportive, diverse, and collaborative work environment.