Program Coordinator II– Health Professions Resource Center

Location: hirify.global; in-person communication and office-based student support duties are required.

Salary: $21.99 per hour, commensurate with experience, education, and qualifications.

Company

hirify.global’s Health Professions Resource Center supports students and alumni exploring, preparing for, and applying to health and allied health programs.

What you will do

• Provide administrative, customer service, technical support, and academic advising for undergraduate and post-baccalaureate students.
• Serve as a primary liaison with the Registrar, Admissions, Student Employment Services, Student Support Services, Advising Commons, and other campus units.
• Explain academic policies, degree requirements, deadlines, and support services to students, faculty, and staff.
• Process student forms, assess incoming post-baccalaureate coursework, conduct graduation audits, and certify students for graduation.
• Maintain student files, FERPA documentation, recommendation records, databases, Banner entries, SharePoint resources, catalog revisions, and course offerings.
• Support communications and events by maintaining web pages, preparing promotional materials, and assisting with newsletters.

Requirements

• Bachelor’s degree in a relevant field and experience working with undergraduate college students in an academic or student support setting, or an equivalent combination of education and experience.
• Experience with academic curricula, degree requirements, policies, and procedures in higher education.
• Progressively responsible office-based customer service experience.
• Excellent written and verbal communication, interpersonal, organizational, prioritization, and problem-solving skills.
• Ability to manage multiple assignments accurately, meet deadlines, adapt to changing priorities, and handle frequent interruptions.
• Competence with personal computers, word processing, spreadsheets, electronic calendars, and email; Microsoft Office Suite is preferred.

Nice to have

• Master’s degree.
• Experience as an undergraduate academic advisor or student success coordinator.
• Experience with DegreeWorks, CatCourse, Banner, MyInfo, or relational databases.
• Experience maintaining websites and composing, editing, and distributing newsletters.

Culture & Benefits

• Full-time classified appointment with 1.0 FTE.
• Benefits-eligible position.
• Opportunity to support students from diverse backgrounds and collaborate with administrators, faculty, staff, advisors, and student support professionals.
• Professional training and development opportunities.
• No supervisory duties.
• This position is not eligible for new sponsorship now or in the future.