Universal Banker - 125th Street

Location: New York, NY (125th Street); branch-based role with weekend work, extended hours, neighboring branch coverage, and occasional travel for mandatory training

Salary: $21.98–$32.97 per hour

Company

hirify.global provides retail banking products and services to personal and business customers.

What you will do

• Serve as a primary contact for new and existing customers, resolving service issues and providing efficient account support.
• Open new accounts, process account maintenance requests, explain disclosures and FDIC protection, and maintain accurate records.
• Process teller transactions, balance daily activity, safeguard cash and negotiable instruments, and support vault, safe, and ATM operations.
• Identify customer needs, recommend suitable banking products and services, and make referrals to licensed representatives when appropriate.
• Build and deepen customer relationships while contributing to team sales and referral goals.
• Follow CIP, BSA, compliance, security, audit, and operational control requirements; assist with training new branch employees.

Requirements

• High school diploma or GED.
• 1–2 years of combined retail banking experience as a Teller and/or Customer Service Representative.
• Understanding of banking products, services, operations, risk, compliance, fraud, and loss prevention.
• Strong customer service, problem-solving, interpersonal, verbal, written, and phone communication skills.
• Organized, detail-oriented, professional, and capable of exercising sound judgment with confidential information.
• Basic knowledge of Microsoft Word, Excel, and PowerPoint; willingness to cross-train in other branch functions.

Culture & Benefits

• Ethical, customer-focused service environment centered on trust and suitable financial solutions.
• Training and professional knowledge development through educational workshops.
• Weekend work, extended hours, and coverage at neighboring branches may be required.
• Visa sponsorship is not available.