Implementation Delivery Lead (Evive)

Location: Remote in the United States; standard working hours are 8am–5pm Central Time.

Company

hirify.global provides cloud-based benefits administration software and services for employers, employees, and HR teams.

What you will do

• Lead client and project discussions as a technical and subject matter expert throughout implementation.
• Guide clients and vendors on claims data requirements, system configuration, and the Evive experience.
• Own implementation workstreams including configuration, testing, auditing, data conversion, payroll, communications, and vendor integrations.
• Manage COBRA and Direct Bill setup, secure file transfer configuration, Auth0 configuration, and the Evive claims ingestion pipeline.
• Identify risks, troubleshoot client inquiries, recommend system enhancements, and coordinate cross-functional delivery.
• Coach Implementation Analysts and System Configuration Analysts on their deliverables.

Requirements

• Bachelor’s degree in business administration or a related field.
• 3+ years of client relationship and implementation experience, preferably in benefits or healthcare.
• Advanced MS Excel proficiency, including VLOOKUPs, pivot tables, and data summaries; working knowledge of MS Office.
• Strong written and verbal communication, analytical, problem-solving, organizational, and decision-making skills.
• Ability to build relationships with clients, brokers, and internal stakeholders while working independently and collaboratively.
• Willingness to travel as needed.

Nice to have

• Experience with benefits administration systems.
• Prior mentorship or leadership experience.
• Experience with technical integrations or HRIS platforms.

Culture & Benefits

• Remote-first, office-friendly work environment.
• Health, dental, and vision plans.
• Employer-sponsored retirement savings plans.
• Professional development, training, and career growth resources.
• Employee wellbeing initiatives supporting mental health, financial planning, and wellness.
• Collaborative environment focused on client success, accountability, innovation, and exceptional service.