HR Services and Immigration Specialist – UAE

Location: Dubai, United Arab Emirates

Company

Technology services organization running and reimagining mission-critical systems for leading businesses, with a focus on AI-powered insight, innovation, and employee development.

What you will do

• Manage UAE immigration operations, including case administration, data collection, documentation review, submissions, and follow-ups.
• Coordinate with Global Mobility & Immigration, Country HR, Talent Acquisition, Benefits, Payroll, employees, business stakeholders, and the external immigration provider.
• Review contracts, salary details, job titles, employment terms, funding information, cost centers, and other documentation for accuracy and completeness.
• Track immigration cases, government notifications, approvals, UAE Pass actions, e-signatures, medical examinations, biometrics, dependencies, and outstanding actions.
• Liaise with the immigration provider and UAE authorities, including MOHRE, ICP, and GDRFA, on filings, compliance requirements, workplace inspections, and site visits.
• Support EMEA personnel administration and HR Services case management, including employee inquiries, records, HR-system updates, escalations, and timely resolution.

Requirements

• Bachelor’s degree or equivalent experience in Human Resources, Business Administration, or a related field.
• Proven experience in UAE immigration, mobility, or HR operations, with a strong understanding of MOHRE, ICP, GDRFA, and Emiratization requirements.
• Experience working with external immigration providers, government authorities, Nafis job boards, HR systems such as Workday, and service management tools.
• Strong attention to detail, follow-up discipline, accountability, confidentiality, and ability to manage multiple priorities.
• Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
• Fluent Arabic is mandatory; good working knowledge of English is required.

Culture & Benefits

• Inclusive, supportive environment focused on belonging, empathy, collaboration, and shared success.
• Hybrid-friendly culture supporting employee well-being and professional growth.
• Financial, mental, physical, and social well-being programs through Be Well initiatives.
• Personalized development goals, continuous feedback, coaching, and hands-on learning opportunities.
• Access to certification and learning programs from Microsoft, Google, and Amazon.