Trading Team Supervisor (Wealth Management)

Location: Pittsburgh, Pennsylvania, United States; in-office at the Tower at hirify.global Plaza

Base salary: $57,750–$96,250 per year, plus incentive compensation based on company, business, and individual performance.

Company

hirify.global is a financial services company providing wealth management and capital markets services.

What you will do

• Manage the day-to-day activities, performance, and outcomes of a trading team in a contact center or client service environment.
• Oversee trading and execution of capital markets transactions while collaborating with business partners.
• Manage escalated customer issues, monitor the customer experience process, and ensure accurate, timely reporting.
• Identify operational problems and continuous improvement opportunities, and support workforce management functions.
• Inspire, develop, and engage trading staff while leading change initiatives and owning team outcomes.
• Build advanced knowledge of industry practices, financial products, markets, and regulatory requirements.

Requirements

• Bachelor’s degree or a comparable combination of education, certifications, and experience.
• At least 3 years of relevant industry experience; operations or production roles at this level typically require 2 years of prior managerial experience.
• Required licenses: FINRA Series 7 and Series 24, plus Series 66 or Series 63 and 65.
• Knowledge of trading, financial engineering, the financial services regulatory environment, customer experience management, and critical thinking.
• Strong communication skills and the ability to manage multiple priorities, make decisions, and build client relationships.
• Visa sponsorship and STEM OPT participation are not available for this position.

Culture & Benefits

• In-office work environment with an emphasis on an inclusive, supportive, and respectful workplace.
• Medical, prescription, dental, and vision coverage, with a Health Savings Account option.
• 401(k) matching, pension, stock purchase plans, disability protection, and life insurance options.
• Educational assistance, wellness programs, dependent care support, and family-related reimbursements.
• Paid parental leave, up to 11 holidays, occasional absence days, and 15–25 vacation days depending on career level and service.