Data Center Support Specialist (Windows/Apple Infrastructure)

Location: Denver, Colorado, United States

Company

hirify.global is an IT staffing company providing technical expertise and contingent workforce solutions for client organizations.

What you will do

• Respond to assigned support requests and provide technical and process guidance to peers and staff.
• Install and support servers, workstations, laptops, and other small-scale data center equipment.
• Troubleshoot system outages, performance issues, equipment failures, and advanced technical incidents.
• Manage and maintain corporate infrastructure, including end-user workstations, portals, platforms, and monitoring tools.
• Maintain accurate physical asset inventory records and prepare equipment or software proposals and quotes.
• Support the technical installation and onboarding of affiliate and newly acquired organizations in collaboration with the M&A technical install team.

Requirements

• Three to five years of technical environment user support, corporate customer support, and troubleshooting experience.
• Bachelor’s degree in Computer Science, Engineering, Math, MIS, or equivalent experience and knowledge.
• Extensive knowledge of Windows and Apple client operating systems.
• Knowledge of NT and Active Directory domain structure, management, and security.
• Knowledge of LAN/WAN infrastructure, cabling, telephone and VoIP systems, and corporate facility systems including power, HVAC, and security.
• Training in Microsoft PC/server operating systems, Apple hardware service, Mac OS management, and/or Linux administration.

Culture & Benefits

• Contract engagement supporting client infrastructure and technical operations.
• Customer-focused support environment with responsibility for consistent service delivery.
• Collaboration with technical installation and integration teams during organizational onboarding.