Technical Support Engineer (TSE) (Semiconductor)

Location: Icheon, South Korea; customer fab presence may be required

Company

hirify.global provides technical equipment support for installed systems and new products, helping maintain equipment performance for field service engineers and customers.

What you will do

• Analyze, diagnose, and resolve escalated technical equipment problems for internal and external customers.
• Develop forward-looking action plans and implement solutions remotely or at customer fabs when needed.
• Perform system data analysis to resolve problems and improve equipment performance.
• Monitor installed computer systems and infrastructure to maintain high availability.
• Identify recurring structural issues, create short-term workarounds, and drive root-cause resolution through GSC, D&E, and equipment support channels.

Requirements

• 2–5 years of experience in customer support engineering, preferably in the semiconductor or other high-tech industry.
• Bachelor’s or master’s degree in an engineering discipline.
• Knowledge of optics, electronics, mechatronics, computer science, or related disciplines.
• Experience with Unix/Linux operating systems, network management, software engineering, and programming in C, Java, or Python.
• Fluent English in verbal and written communication is required.
• Logical and analytical thinking, data analysis, multitasking, hands-on skills, clear communication, and strong ownership of problem resolution.

Culture & Benefits

• Flexible work hours and work environments may be required.
• Work includes remote technical actions and on-site activities at customer fabs.
• hirify.global promotes an inclusive and diverse workplace and provides equal employment opportunities.
• Access to controlled technology under United States Export Administration Regulations is required; candidates must be legally authorized to access it before starting work.