Field Service Engineer (Ophthalmology), Barcelona (Ophthalmology)

Location: Barcelona or the Catalonia area, Spain. The role requires close proximity to customers, on-site work in hospitals, clinics, ambulatory surgery centers, and operating rooms, with approximately 70% travel within the assigned territory and occasional travel within EMEA.

Salary: €34,700–€55,430 annual base pay, plus an annual bonus or sales commissions depending on the role and location.

Company

Johnson & Johnson MedTech develops surgical technologies and healthcare solutions, including ophthalmic equipment for cataract, refractive, and ocular surface disease procedures.

What you will do

• Provide first-line on-site technical support for ophthalmic surgical systems in hospitals, clinics, and ambulatory surgery centers.
• Perform preventive maintenance, safety checks, troubleshooting, repairs, installations, commissioning, and equipment validation.
• Implement mandatory upgrades, performance improvements, and technical modifications across the ophthalmic installed base.
• Work directly with surgeons, nurses, and operating-room staff to ensure equipment readiness and resolve critical customer situations.
• Monitor system performance, identify technical risks, manage service documentation and spare parts, and support complaint handling.
• Collaborate with Sales and Equipment Management to promote service contracts, upgrades, and other service solutions.

Requirements

• Associate or bachelor’s degree, or equivalent experience, in medical electronics, biomedical engineering, electronics, electromechanics, or a related field applied to medical devices.
• Field service experience in the medical device industry; experience with ophthalmic, surgical, or operating-room equipment is strongly preferred.
• Experience working in hospital operating rooms is highly desirable.
• Fluency in the local language and good professional English, spoken and written, are required.
• Strong customer-facing skills, technical thinking, autonomy, and the ability to work in clinical environments.
• Based in Barcelona or the Catalonia area and available for approximately 70% travel, including occasional short-notice travel within EMEA.

Culture & Benefits

• Work within the European Field Service organization alongside Equipment Management, Sales, and Clinical teams.
• Inclusive work environment focused on diversity, dignity, and individual contribution.
• Annual bonus or sales commissions, depending on pay grade and location.
• Vacation days, parental leave of at least 12 weeks, bereavement leave, caregiver leave, and volunteer leave.
• Well-being reimbursement and programs supporting financial, physical, and mental health.
• Eligibility for insurance plans, service anniversary awards, and recognition programs subject to applicable plan terms.