Broker Consultant I

Location: Metairie, Louisiana, United States; regular visits and meetings with brokers are expected.

Company

hirify.global provides insurance services and supports broker and carrier relationships.

What you will do

• Manage a book of VIP brokers and maintain frequent communication and meetings.
• Coordinate day-to-day customer service, including claims, billing, carrier, and vendor issues.
• Process plan changes, endorsements, new business applications, renewals, and broker of record letters.
• Follow up on approvals and open enrollment issues while ensuring accurate and timely case installation.
• Maintain commission databases, client databases, and critical case files.
• Identify cross-selling opportunities and coordinate service delivery with internal teams.

Requirements

• At least 1 year of experience in a group health insurance setting is preferred.
• Life & Health insurance license required, or must be obtained within three months of hire.
• Knowledge of insurance products, claims procedures, carrier plan options, underwriting rules, and funding arrangements.
• Strong problem-solving, organizational, prioritization, communication, and relationship-management skills.
• Ability to work independently and in a busy team environment.
• Working knowledge of Microsoft Word, Excel, and PowerPoint; a bachelor’s degree is preferred.

Culture & Benefits

• Medical, dental, vision, and wellness benefits.
• 401(k), flexible spending accounts, and health savings accounts.
• Short- and long-term disability and life insurance.
• Paid time off, paid family leave, and paid holidays.