Client Success Manager

Location: Hybrid, with four days in the office and one remote day per week. The ideal candidate will be based in New York, NY, Irving, TX, or Chicago, IL.

Salary: $48,000–$58,000 per year, commensurate with experience.

Company

hirify.global operates media-focused client and advertising campaigns, combining media strategy, sales, and digital paid media execution.

What you will do

• Act as the primary client lead throughout the campaign lifecycle.
• Build relationships with clients and internal stakeholders to support campaign execution and retention.
• Support paid media strategy, campaign recommendations, and KPI alignment.
• Lead campaign onboarding and coordinate launch readiness across internal teams and external partners.
• Monitor performance, troubleshoot issues, and recommend campaign optimizations.
• Prepare and present client-facing reports that turn performance data into actionable insights.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least one year of experience in account or campaign management, media planning or buying, or digital media execution.
• Required experience with digital media campaigns and a strong understanding of paid digital media, campaign performance, media math, and industry best practices.
• Excellent written, verbal, client-facing, and presentation skills.
• Strong organization, attention to detail, problem-solving ability, adaptability, and collaboration skills.
• Proficiency with Excel and PowerPoint.

Nice to have

• Prior client-facing experience, agency experience, or media company experience.
• Experience with reporting dashboards, data visualization tools, and campaign performance analysis.
• Working knowledge of pixel tracking, tag implementation, and campaign tracking troubleshooting.

Culture & Benefits

• Hybrid schedule with four days in the office and one day working remotely each week.
• Medical, dental, and vision insurance with multiple plan options.
• Paid time off, paid parental leave, life insurance, and a 401(k) with company matching contributions.
• Full-time employment with additional benefits available under applicable policies or collective bargaining agreements.