Employee Benefits Associate Account Rep (Employee Benefits)

Location: Louisville, Kentucky, United States

Salary: $55,000/year, plus eligibility for up to a 5% bonus at completion of the 18-month program.

Company

hirify.global provides employee benefits and insurance-related client services.

What you will do

• Support employee benefits account management across clients and industries.
• Handle client service requests involving ID cards, coverage materials, and plan documentation.
• Gather, organize, and maintain client census data for renewals.
• Review insurance contracts and plan documents for accuracy and completeness.
• Help resolve enrollment issues, billing inquiries, and escalated claims.
• Coordinate coverage applications and updates, and prepare benefit summaries, guides, and presentation materials for client meetings.

Requirements

• Bachelor’s degree earned within the past two years.
• Strong organization, time management, attention to detail, and follow-through.
• Clear communication skills and the ability to work effectively with others.
• A thoughtful, solutions-oriented approach to problem-solving, with initiative and curiosity.
• Comfort using Microsoft Office, including Excel, Word, and PowerPoint.

Culture & Benefits

• 18-month career development program with more than 1,300 hours of structured training and practical work experience.
• Training allocation changes from 100% in months 1–3 to 20% in months 7–18.
• Structured mentorship, networking, and community initiatives through USI Gives Back.
• Health, wellness, dental, vision, 401(k), flexible spending, health savings, disability, and life insurance benefits.
• Paid time off, paid family leave, and paid holidays.