Contracting Specialist I

Location: Harrisburg, PA, United States

Company

hirify.global is an independent distributor of life, health, and wealth insurance products with a strong insurtech focus, supporting independent agents and their clients nationwide.

What you will do

• Process new contracting paperwork for insurance agents, including saving, reviewing, and validating inbound contracts.
• Verify required documentation, agent hierarchy appointments, and any additional contracting needs.
• Submit contracting paperwork through applicable carrier portals or preferred submission channels and follow up on outstanding issues.
• Provide agent support by phone, email, and in person; create service requests and coordinate issue resolution with carriers.
• Assist with new business applications, agent support activities, and entering application information into carrier websites.
• Train new hires, temporary employees, and current staff during cross-training, and support special projects as assigned.

Requirements

• High school diploma or equivalent.
• At least one year of customer service and/or data entry experience.
• At least one year of experience with Microsoft Office.
• Knowledge of new business operations and procedures.
• Strong phone communication, customer service, computer, and typing skills.
• Ability to use email, scanners, copy machines, fax machines, telephones, and related business applications.

Nice to have

• Basic understanding of insurance and agent relationships.

Culture & Benefits

• Full-time employment in a family-oriented work environment.
• Professional development opportunities within a hyper-growth company.
• Competitive compensation and benefits supporting employees and their families.
• Collaborative environment focused on employee support and career growth.