Patient Services Coordinator (Oncology)

Location: Southern Cancer Center at Providence Hospital, Mobile, Alabama; in-person attendance during regular business hours is required

Company

Southern Cancer Center provides cancer care in a clinical environment.

What you will do

• Greet patients and visitors and provide a welcoming front-desk experience.
• Register patients, verify insurance information, and collect co-pays.
• Schedule appointments and communicate instructions and appointment details.
• Answer incoming calls, direct inquiries, and relay messages accurately.
• Maintain patient records and demographic information while supporting filing and supply management.
• Maintain lobby organization and follow HIPAA confidentiality requirements.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Strong adaptability, commitment to quality, and customer-service focus.
• Ability to sit, stand, walk, communicate effectively, and lift up to 40 lbs.
• Must be present during regular business hours and work in person with patients, staff, and management.
• Must complete required e-learning courses within 90 days of hire.

Nice to have

• Prior receptionist or office experience.

Culture & Benefits

• Collaborative clinical environment focused on compassionate patient care.
• Exposure to medical environments, including communicable diseases and radiation.
• Occasional travel to other office sites may be required.