4 дня назад
Vice President, ICHRA Digital Product & Experience (Healthcare)
188 900 - 359 800$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Vice President, ICHRA Digital Product & Experience (Healthcare): Leading end-to-end ICHRA product strategy, digital capabilities, and stakeholder experiences across employer, broker, administrator, and member channels with an accent on scalable solutions, customer-centric design, and operational excellence. Focus on translating market insights into products, optimizing platforms and business metrics, and driving strategic technology investments through cross-functional influence.
Location: Remote anywhere in the Continental United States
Salary: $188,900–$359,800 per year
Company
connects people to the care they need and works to make healthcare more accessible and effective.
What you will do
- Lead the end-to-end ICHRA product strategy, roadmap, and capability development.
- Develop employer, broker, administrator, and member products and experiences.
- Translate customer and market insights into scalable digital, service, and operational solutions.
- Partner with technology, operations, business leaders, and external stakeholders to deliver customer-centric solutions.
- Lead continuous improvement across digital and service channels to improve engagement, satisfaction, retention, and business performance.
- Monitor business metrics and translate strategic objectives into measurable operational outcomes.
Requirements
- Bachelor’s degree in a related field.
- 10+ years of experience in product management, business operations, customer experience, strategy, or related disciplines.
- Experience in strategic management.
- Equivalent applicable knowledge, duties, scope, and skills may be considered.
Nice to have
- Master’s degree.
Culture & Benefits
- Health insurance, 401(k), and stock purchase plans.
- Tuition reimbursement, paid time off, and holidays.
- Flexible work options, including remote, hybrid, field, and office schedules.
- Equal opportunity workplace committed to diversity and inclusion.
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