Lending Client Coordinator (Fintech)

Location: Onsite, primarily at the Prairie du Sac, Wisconsin office; hybrid model with up to 50% work from home

Base pay: $42,300–$66,600 USD per year, plus variable compensation and benefits.

Company

hirify.global is a member-owned cooperative providing financial services to agriculture and rural communities in Illinois, Minnesota, and Wisconsin.

What you will do

• Serve as the first point of contact for clients through phone, online, and in-person service.
• Build client relationships, resolve inquiries, educate clients on policies and processes, and support product delivery.
• Process loan renewals and servicing transactions, coordinate required documentation, and maintain lien-position records.
• Process receipts, disbursements, electronic payments, account maintenance, and payment reconciliations.
• Prepare and deliver legal documents while following policy, regulatory, and compliance requirements.
• Coordinate office operations, events, supplies, mail, equipment checkouts, and building maintenance requests.

Requirements

• High school diploma or GED.
• Entry-level client service experience, preferably in a financial institution.
• Strong attention to detail, organization, communication, and conflict-resolution skills.
• Ability to prioritize client needs, adapt to changing priorities, multitask, and work collaboratively.
• Proficiency with Windows, Microsoft Word, Excel, and Outlook, plus the ability to learn loan-origination and related systems.
• Must be authorized to work for any employer in the United States.

Culture & Benefits

• Flexible hybrid work model with up to 50% work from home and flexible schedules.
• 401(k) contributions of up to 9%, including a fixed company contribution and matching.
• Medical, dental, vision, HSA/FSA, insurance, disability coverage, wellness support, and EAP.
• Vacation, sick leave, holidays, parental leave, and volunteer paid time off.
• Learning, development, mentorship, committee, and professional certification reimbursement programs.

Hiring process

• Employment eligibility and qualifications will be reviewed as part of the hiring process.
• Visa sponsorship or transfer of employment visa sponsorship is not available.