Luxury Travel Operations Coordinator

Location: Remote, Philippines or South Africa

Salary: $700–$900 per month

Company

hirify.global supports a growing luxury travel advisory business.

What you will do

• Manage client and supplier emails for active luxury travel arrangements.
• Coordinate airport transfers, hotel transfers, transportation, and other travel logistics.
• Send VIP, pre-arrival, and preference information to hotels, including room requests, dietary needs, celebrations, and arrival details.
• Confirm hotel amenities, partner benefits, credits, upgrades, and booking inclusions.
• Track confirmations, deadlines, payments, cancellation dates, and unresolved requests.
• Review supplier communications, organize client-facing trip information, maintain accurate records, and escalate issues requiring advisor judgment.

Requirements

• Exceptional attention to detail and strong organizational skills.
• Excellent written English with strong grammar, spelling, and professional communication.
• Ability to manage multiple trips and requests, follow up proactively, and close outstanding items.
• Professional communication skills with luxury hotels, concierges, destination partners, and transportation providers.
• Reliability across weekends, holidays, and multiple time zones.
• Ability to work independently in a remote environment and handle confidential information discreetly.

Nice to have

• Experience in luxury travel, hospitality, hotels, executive assistance, concierge services, or high-end customer service.
• Familiarity with luxury hotel brands and five-star traveler expectations.
• Experience coordinating travel logistics, transportation, reservations, or complex schedules.

Culture & Benefits

• 100% remote work arrangement for candidates in the Philippines or South Africa.
• Part-time schedule of 20 hours per week, with potential to grow into full-time.
• $50 birthday bonus.
• $200 testimonial bonus.
• No activity tracker.
• AI tools may support parts of the hiring process, while final decisions remain with humans.