Director, Research Process Optimization (AI)

Location: United States; remote

Company

hirify.global is a technology-powered oncology organization supporting independent physicians, research sites, and patients through a patient-centric, physician-driven model.

What you will do

• Identify process-improvement opportunities across contracting and budgeting, study activation, regulatory, quality, finance, study operations, and site management.
• Analyze current and future-state workflows using Lean Six Sigma and data-driven methods, facilitating working sessions with cross-functional teams.
• Design, build, and roll out improved processes, SOPs, work instructions, and roles-and-responsibilities frameworks.
• Translate operational needs into technology requirements and coordinate delivery of workflow platforms, tracking systems, Salesforce, CTMS, AI, and automation tools.
• Lead implementation and change management across central functions and research sites, ensuring adoption and sustainable integration.
• Define metrics, scorecards, and dashboards to measure study activation speed, patient accrual, site satisfaction, adoption, and operational performance.

Requirements

• Bachelor’s degree in business administration, engineering, operations management, healthcare, or a related field; a master’s degree is preferred.
• At least 8 years of experience in process improvement or operations, with a record of personally implementing change.
• Required experience in clinical research operations within a CRO, site management organization, research site network, sponsor, or academic research operation.
• Experience coordinating with or directing technology or IT teams to implement operational solutions.
• Proficiency with process-mapping tools and data-analysis software, plus familiarity with project-management methodologies.
• Strong facilitation, analytical, strategic-planning, problem-solving, communication, and stakeholder-alignment skills.

Nice to have

• Lean Six Sigma Green Belt or equivalent certification; Black Belt or automation certification is a plus.
• Oncology experience.
• Experience in high-growth, fast-paced, matrixed organizations.
• Knowledge of AI and emerging technologies for workflow optimization.

Culture & Benefits

• Values-driven culture combining startup enthusiasm with expertise in oncology, urology, technology, and finance.
• Remote work arrangement.
• High-growth environment focused on building scalable research operations and continuous improvement.
• Attendance is an essential job function.