Veterans Administration Specialist (Medical Devices)

Location: Remote within Pennsylvania, United States; Monday–Friday, 10:30 AM–7:00 PM EST

Hourly pay: $20.00–$25.00 per hour

Company

hirify.global develops medical devices, software, and related services for diagnosing and treating serious cardiopulmonary and respiratory conditions, including LifeVest, HFMS, and TherOx technologies.

What you will do

• Create patient records and process new medical orders from Veterans Administration Medical Centers, hospitals, and physician offices.
• Verify benefits, identify qualifying diagnoses, and review clinical documentation for LifeVest eligibility.
• Obtain medical orders, clinical notes, testing, authorizations, and initial or recurring purchase orders.
• Communicate purchase order requirements and insurance information with customers, VA medical centers, sales representatives, and internal departments.
• Process VA purchase order credit cards, complete payer changes, and resolve intake orders.
• Follow up on assigned tasks, fax documents, reimbursement coordination, and monthly performance requirements.

Requirements

• High school diploma or equivalent required.
• At least 3 years of experience with insurance verification, end-to-end order processing, and account billing required.
• Strong verbal and written communication, customer service, organization, time management, and attention to detail.
• Ability to navigate multiple software systems, manage concurrent tasks under strict deadlines, and work with limited supervision.
• Proficiency with Microsoft Office Suite and ability to communicate policy information clearly and accurately.

Nice to have

• At least 1 year of experience working with the Veterans Administration.
• Associate’s or bachelor’s degree in nursing, business, or a related field.

Culture & Benefits

• Work in a quiet environment with a fully remote arrangement for this position.
• Opportunity to support technologies intended to improve outcomes for cardiac and other cardiopulmonary patients.
• Comprehensive employee benefits are available.
• Reasonable accommodations are provided in accordance with the Americans with Disabilities Act.