Relationship Banker I

Location: Brentwood, Tennessee, United States

Company

hirify.global is a regional community bank providing traditional banking services, digital capabilities, and financial solutions for individual, business, corporate, institutional, mortgage, and advisory clients.

What you will do

• Build, expand, and retain client relationships through in-branch conversations, outbound calls, business visits, networking events, and community activities.
• Assess customer needs and recommend appropriate banking products, digital capabilities, lending options, and partner resources.
• Open and close accounts, research account information, process transactions, resolve issues, and support account maintenance requests.
• Solicit and facilitate consumer loan requests while maintaining knowledge of applicable lending policies and procedures.
• Identify customer needs and refer clients to small business, corporate, institutional, mortgage, and financial advisory partners.
• Meet individual and branch goals while maintaining a professional, accurate, compliant, and positive customer experience.

Requirements

• High school diploma or GED.
• At least one year of customer-facing, goal-oriented experience.
• Ability to present information effectively in one-on-one and small-group settings.
• Ability to coach and guide the branch team in the absence of an AFCM.
• Working knowledge of Microsoft Office and ability to use social media platforms for brand awareness and market knowledge.
• Registration with the National Mortgage Licensing System and Registry, or ability to obtain an NMLS license after employment.

Culture & Benefits

• Training is provided on banking products, services, needs-based conversations, and role-specific tools.
• Team-centric environment focused on customer relationships and financial guidance.
• Occasional travel may be required for meetings, training, bank conversions, and acquisition support.
• Ability to provide support and guidance at other banking institutions within the market.
• Work includes compliance with applicable laws, regulations, policies, and required training.