Solutions Engineer

Location: Tokyo, Japan, office-centric hybrid schedule (Mon, Tue, Thu in office; Wed mostly remote; Fri depends on work type)

What you will do

• Partner with Sales and Customer Success to strategize and execute ROI computations
• Act as trusted advisor for customers and Solutions Engineering organization
• Create customer-specific presentations and demos with Sales and Customer Success
• Develop and apply success metrics across customer base
• Support Solutions Engineering team in global impact metrics and operations
• Collaborate with Product, PMM, Sales, and Enablement teams for program execution

Requirements

• Location: Based in Tokyo, Japan
• 5+ years in Presales, Solutions Consulting, Technical Sales, or similar SaaS roles
• Strong interpersonal and analytical skills to understand customer pain points and translate into ROI
• Native level Japanese and business level English
• Curiosity and willingness to learn AI tools and emerging technologies

Culture & Benefits

• Hybrid work model with flexible remote days
• Recognized as a top workplace by multiple organizations
• Inclusive and diverse work environment
• Global company with 11+ offices worldwide