Growth Support Specialist

Location: Chicago, United States. The first 90 days require working in-office five days per week; afterward, the schedule is hybrid with at least three days in-office.

Salary: $46,100–$73,700 per year.

Company

Professional services firm serving middle-market clients globally.

What you will do

• Coordinate local market, industry, and line-of-business growth strategies, meetings, agendas, action items, and progress tracking.
• Manage CRM support, including pipeline monitoring, relationship activity, account and contact data, reports, dashboards, and data integrity.
• Conduct account, customer, prospect, industry, and market research to support pursuit efforts.
• Prepare presentations, proposals, pursuit documents, and other deliverables in line with brand, risk, and quality standards.
• Plan and execute seminars, conferences, meetings, networking events, sponsorships, registrations, materials, audiovisual setup, and post-event activities.
• Collaborate with pursuit leaders, market development teams, growth support colleagues, and internal client service teams.

Requirements

• Associate degree or at least two years of experience in a related field.
• One to three years of relevant experience and experience managing multiple low- to moderate-risk projects.
• Some experience with customer relationship management software and the ability to learn firm tools and systems.
• Intermediate Microsoft Office skills, strong grammar and proofreading skills, and the ability to prepare presentations with charts, graphics, tables, speaker notes, and handouts.
• Strong organization, prioritization, time management, problem-solving, communication, customer service, and attention-to-detail skills.
• Ability to interact with multiple levels of leadership, collaborate with peers, and adapt to changing circumstances.

Culture & Benefits

• Flexible scheduling to help balance personal responsibilities and client service.
• Competitive compensation and benefits package.
• Commitment to a diverse, inclusive, safe, and collaborative workplace.
• Reasonable accommodation is available during the recruiting process for applicants with disabilities.