Learning Operations Enablement Manager (Workday)

Location: Minneapolis, United States

Salary: $102,800–$176,000 annually, plus eligibility for a discretionary performance-based bonus.

Company

hirify.global is a global professional services provider serving middle-market clients.

What you will do

• Lead, coach, and develop a team of Talent Operations professionals while managing priorities, capacity, performance, and service commitments.
• Oversee centralized Talent Operations processes, transactions, cases, systems, escalations, and service delivery.
• Develop, document, standardize, and improve talent processes, controls, governance practices, knowledge resources, and quality assurance activities.
• Lead global enterprise system processes in Workday and related platforms, including implementation, administration, testing, training, and issue resolution.
• Analyze operational metrics, audit findings, quality results, and stakeholder feedback to identify risks, trends, and improvement opportunities.
• Partner with HR business partners, Centers of Excellence, Talent Technology, vendors, managers, employees, and business leaders on operational solutions and change initiatives.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Learning and Development, Communications, or a related field, or at least six years of equivalent HR or related operational experience.
• At least five years of experience in HR-related roles using HRIS, LMS, Workday, case management, workflow, reporting, or talent operations systems.
• Required supervisory experience leading a professional team, including coaching, development, work prioritization, and performance feedback.
• Experience leading operational processes, projects, programs, quality reviews, service improvements, or cross-functional initiatives.
• Strong analytical, communication, facilitation, consultation, stakeholder management, escalation management, and independent decision-making skills.
• Proficiency with Microsoft Office and HR, talent, learning, recruiting, workflow, case management, reporting, or operational systems.

Nice to have

• Experience with Workday, learning management systems, learning technologies, or enterprise talent platforms.
• Experience with workflow management, process improvement, project management, process redesign, organizational change, or operational transformation.
• Experience with design thinking, operational reporting, dashboards, scorecards, quality assurance, and executive summaries.
• Experience working with vendors and cross-functional implementation teams in shared-services, global, matrixed, or multi-time-zone environments.

Culture & Benefits

• Competitive benefits and compensation package.
• Flexible scheduling to support work-life balance and client service.
• Equal opportunity employment and reasonable accommodation for applicants with disabilities.
• Discretionary bonus eligibility based on firm and individual performance.