Patient Services Representative (MedTech)

Location: Cedar Park, Texas, with occasional coverage for Leander and Marble Falls. Full-time onsite schedule, Monday–Friday, 8:30am–5:00pm; no weekends, on-call work, or major holidays.

Company

hirify.global supports community-based oncology care through Texas Oncology, a large provider of evidence-based cancer treatment across Texas.

What you will do

• Schedule new, referred, and returning patients, appointments, tests, procedures, and follow-up visits.
• Respond to incoming scheduling calls and resolve requests accurately and promptly.
• Cancel and reschedule appointments, update clinic personnel, and maintain physician and satellite scheduling templates.
• Obtain and attach authorizations and referrals to appointments to prevent payment delays or denials.
• Coordinate financial counseling, outpatient testing, surgeries, and hospital admissions when required.
• Protect patient confidentiality and provide front-office coverage as needed.

Requirements

• High school diploma or equivalent.
• Level 1: 0–3 years of medical business office experience.
• Level 2: 3–5 years of medical business office experience.
• Senior level: at least 5 years of medical business office experience.
• Ability to multitask accurately in a fast-paced medical office and interact frequently with patients and staff.
• Basic understanding of medical terminology, scheduling procedures, coding, and pre-certification is applicable to certain assignments.

Culture & Benefits

• Weekday schedule with no weekends, on-call shifts, or major holiday work.
• Work in a patient-focused community oncology environment.
• Reasonable accommodations are available for qualified individuals with disabilities.