SRE (Infrastructure) Lead Engineer

Location: Tokyo, Japan; hybrid workplace

Company

hirify.global develops retail robotics products, including robots, smart shelves, store operations systems, and supporting SaaS services.

What you will do

• Own reliability practices for production cloud and Kubernetes systems, including SLOs, SLIs, error budgets, alerting, and operational readiness.
• Lead infrastructure incident response, act as Incident Commander when needed, and drive blameless postmortems and corrective actions.
• Design, operate, and improve AKS and Kubernetes environments, including autoscaling, ingress, TLS, RBAC, cluster upgrades, and workload scheduling.
• Maintain Infrastructure as Code with Azure Bicep, Terraform, and Terragrunt, and evolve GitOps deployments with Argo CD, Kustomize, and Helm.
• Improve CI/CD, observability, security controls, disaster recovery, and cloud cost management across development, staging, infrastructure, and production.
• Lead and mentor 3–6 Infra/SRE/Platform engineers while collaborating with Backend, Frontend, Robotics, Security, Product, and Operations teams.

Requirements

• 5+ years of professional infrastructure, platform, SRE, DevOps, backend infrastructure, or cloud engineering experience.
• 2+ years in a senior, lead, or technical leadership role responsible for production reliability or infrastructure direction.
• Hands-on production experience with a major cloud platform such as Azure, AWS, or GCP, plus production Kubernetes experience.
• Infrastructure as Code experience with Terraform, Bicep, CloudFormation, Pulumi, CDK, or similar tools.
• Experience designing and operating production CI/CD pipelines, observability systems, and incident response practices.
• Strong Linux, networking, DNS, TLS, cloud identity, scripting, communication, and cross-functional collaboration skills.

Nice to have

• Azure production experience with AKS, Azure Monitor, Application Insights, Log Analytics, Key Vault, Entra ID, managed identities, or Azure RBAC.
• Experience with Argo CD, Kustomize, Helm, cert-manager, Traefik, ingress-nginx, Grafana, Loki, Alloy, or Prometheus-style monitoring.
• Experience with GitHub Actions OIDC, workload identity, policy-as-code, drift detection, cloud guardrails, or compliance infrastructure.
• Background in robotics, IoT, retail operations, edge computing, telemetry systems, or other cyber-physical production environments.
• Japanese language skills.

Culture & Benefits

• Hands-on technical leadership with direct operation of production systems.
• Opportunity to build a stronger SRE and platform engineering practice for retail robotics.
• Focus on pragmatic reliability, security, automation, standardization, and financially sustainable cloud architecture.
• Opportunity to shape infrastructure practices across cloud resources, Kubernetes, CI/CD, observability, and incident response.