Microsoft D365 Customer Engagement Manager (Microsoft Dynamics CE)

Location: Toronto, Canada

Compensation range: $103,500–$190,100, plus eligibility for a discretionary performance-based bonus.

Company

hirify.global provides professional services to middle-market clients globally, with a focus on helping clients and people realize their full potential.

What you will do

• Plan, coordinate, and execute assigned projects throughout the full project lifecycle.
• Manage all aspects of Microsoft Dynamics CE implementations and ensure delivery against business objectives.
• Build project teams, assign deliverables, and develop project plans, schedules, and budgets.
• Manage approved objectives, budgets, schedules, resources, risks, issues, and deliverables during execution.
• Communicate project status and risks regularly to the Program Director and stakeholders.
• Revise project plans as requirements change while following SDLC methodology.

Requirements

• 5–8 years of experience leading technical teams, with strong project management and technology development expertise.
• Proven experience implementing and managing CRM solutions, including Microsoft Dynamics CE, within budget and scope.
• Ability to assemble, lead, motivate, and influence high-performing teams and drive change.
• Strong business-facing, multitasking, financial analysis, and planning skills.
• Strong understanding of technology and ability to learn and apply new technologies.
• Strong verbal and written communication, stakeholder management, critical thinking, and problem-solving skills.

Nice to have

• Intermediate to advanced Microsoft Office skills.
• Proficiency with Microsoft Project or a related project management tool.
• PMP certification.

Culture & Benefits

• Competitive benefits and compensation package.
• Flexible scheduling to support work-life balance while serving clients.
• Inclusive environment focused on professional and personal growth.
• Reasonable accommodation available for applicants with disabilities during recruitment and employment.