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2 часа назад

Sr Consult, Client ServicesGFS

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Ireland
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Sr Consult, Client ServicesGFS (Transfer Agency and Fund Services): Delivering and overseeing Transfer Agency services for a portfolio of financial-services clients with an accent on client relationships, service-level delivery, reporting, incident management, and regulatory change. Focus on resolving complex client issues, coordinating operational stakeholders, managing key-client projects, and improving service quality.

Location: Dublin, Ireland. Applicants must have the right to work in Ireland for the duration of employment; employment permit sponsorship is not available.

Company

hirify.global provides wealth management, asset servicing, asset management, and banking services to individuals, families, corporations, and institutions.

What you will do

  • Deliver and oversee daily Transfer Agency services for a portfolio of clients, ensuring agreed service levels, deadlines, and deliverables are met.
  • Act as the primary operational contact for clients and internal partners, managing enquiries, incidents, escalations, and issue resolution.
  • Provide technical expertise for new Transfer Agency products, service-level documents, client onboarding, reporting, and client-specific testing.
  • Lead or participate in client due diligence visits, priority client discussions, presentations, and operational reviews.
  • Analyze trends, resolve exceptions, implement regulatory changes, and identify process and service-quality improvements.
  • Manage key-client projects and provide leadership and guidance that supports teamwork, communication, and excellent client servicing.

Requirements

  • Degree in a relevant discipline and experience in a client-focused financial services or banking role.
  • Experience in Transfer Agency, fund accounting, fund administration, or banking; Transfer Agency industry and regulatory knowledge is strongly preferred.
  • Proven ability to build and maintain client and stakeholder relationships, review complex issues, and resolve them within challenging deadlines.
  • Strong verbal reasoning, numeric, planning, organization, keyboard, and systems-learning skills.
  • Change management and previous people-management experience are desirable; the position is an individual contributor role.
  • Ability to work independently, take initiative, and maintain a flexible, professional approach under pressure.

Culture & Benefits

  • Flexible and collaborative work culture supported by a financially strong and stable organization.
  • Opportunities for internal mobility and access to senior leaders.
  • Inclusive workplace with support for reasonable accommodations during the employment process.
  • Opportunities to contribute time and expertise to community and philanthropic initiatives.

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