2 часа назад
Sr Consult, Client ServicesGFS
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr Consult, Client ServicesGFS (Transfer Agency and Fund Services): Delivering and overseeing Transfer Agency services for a portfolio of financial-services clients with an accent on client relationships, service-level delivery, reporting, incident management, and regulatory change. Focus on resolving complex client issues, coordinating operational stakeholders, managing key-client projects, and improving service quality.
Location: Dublin, Ireland. Applicants must have the right to work in Ireland for the duration of employment; employment permit sponsorship is not available.
Company
provides wealth management, asset servicing, asset management, and banking services to individuals, families, corporations, and institutions.
What you will do
- Deliver and oversee daily Transfer Agency services for a portfolio of clients, ensuring agreed service levels, deadlines, and deliverables are met.
- Act as the primary operational contact for clients and internal partners, managing enquiries, incidents, escalations, and issue resolution.
- Provide technical expertise for new Transfer Agency products, service-level documents, client onboarding, reporting, and client-specific testing.
- Lead or participate in client due diligence visits, priority client discussions, presentations, and operational reviews.
- Analyze trends, resolve exceptions, implement regulatory changes, and identify process and service-quality improvements.
- Manage key-client projects and provide leadership and guidance that supports teamwork, communication, and excellent client servicing.
Requirements
- Degree in a relevant discipline and experience in a client-focused financial services or banking role.
- Experience in Transfer Agency, fund accounting, fund administration, or banking; Transfer Agency industry and regulatory knowledge is strongly preferred.
- Proven ability to build and maintain client and stakeholder relationships, review complex issues, and resolve them within challenging deadlines.
- Strong verbal reasoning, numeric, planning, organization, keyboard, and systems-learning skills.
- Change management and previous people-management experience are desirable; the position is an individual contributor role.
- Ability to work independently, take initiative, and maintain a flexible, professional approach under pressure.
Culture & Benefits
- Flexible and collaborative work culture supported by a financially strong and stable organization.
- Opportunities for internal mobility and access to senior leaders.
- Inclusive workplace with support for reasonable accommodations during the employment process.
- Opportunities to contribute time and expertise to community and philanthropic initiatives.
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