Sr Consult, Client ServicesGFS (Dublin)

Location: Limerick, Ireland; applicants must already have the right to work in Ireland

Company

hirify.global provides wealth management, asset servicing, asset management, and banking services to institutional and private clients worldwide.

What you will do

• Deliver and oversee daily Transfer Agency services for a portfolio of clients, ensuring agreed service levels, deadlines, and control checklists are met.
• Act as the primary operational contact for clients and internal partners, managing enquiries, escalations, incidents, and issue resolution.
• Develop service-level documents for new Transfer Agency products and support client take-on activities, due diligence visits, and client-specific reporting tests.
• Review monthly reporting packs, calculate KPI levels, vet incident reports, and perform trend and exception analysis.
• Coordinate regulatory and procedural changes with internal departments while maintaining operating procedures and service quality.
• Manage key client projects, presentations, priority discussions, and stakeholder interactions while guiding staff and promoting effective collaboration.

Requirements

• Degree in a relevant discipline and experience in a client-focused role within financial services or banking.
• Transfer Agency experience is preferred; fund accounting, fund administration, or banking experience may also be considered.
• Strong client relationship, communication, planning, organization, numeric, and problem-solving skills.
• Transfer Agency industry and regulatory knowledge is strongly preferred.
• Ability to work independently and under pressure, meet challenging deadlines, learn business systems, and resolve complex issues promptly.
• Applicants must have the right to work in Ireland at the time of application and throughout employment; employment permit sponsorship is not available.

Nice to have

• Previous people-management experience.
• Change-management experience.

Culture & Benefits

• Flexible and collaborative work culture.
• Opportunities for internal movement and access to senior leaders.
• Commitment to inclusion and community support through employee philanthropy.
• Reasonable workplace adjustments are available during the employment process for individuals with health conditions or disabilities.