Specialist I Accounts Receivable (ClimateTech)

Location: Quezon City, Manila, Philippines; onsite

Company

hirify.global develops climate technologies, HVACR systems, cold-chain solutions, controls, software, and monitoring technologies for residential, commercial, and industrial applications.

What you will do

• Manage collection activities for assigned L1 customers.
• Answer inquiries about orders, payments, invoices, and disputes.
• Research disputed delinquent balances and provide resolutions within the assigned portfolio.
• Document customer accounts accurately and perform required reconciliations.
• Issue account statements and release orders within a 24-hour turnaround time.
• Coordinate with Cash Application, Customer Service, Sales, and other stakeholders to resolve billing issues and clear unapplied receipts.

Requirements

• Experience or capability in accounts receivable, collections, account reconciliation, and dispute resolution.
• Ability to maintain accurate customer account documentation and activity logs.
• Ability to update business-unit tools accurately and on time.
• Availability to provide backup coverage for colleagues during leave or periods of increased staffing needs.
• Must work onsite in Quezon City, Manila, Philippines.

Culture & Benefits

• Work in a culture centered on sustainability, passion, openness, collaboration, inclusion, and belonging.
• Access to flexible and competitive benefits plans.
• Flexible time off, paid parental leave, vacation leave, and holiday leave.
• Employee resource groups support culture and community building.
• Professional development is supported from onboarding through senior leadership.