Senior Accountant - Invoice to Cash

Location: Onsite in Taguig, National Capital Region (Manila), Philippines; temporary hybrid setup may be available where applicable. Night-shift work is required.

Company

Johnson & Johnson MedTech develops healthcare technologies and provides financial services supporting its global medical technology and innovative medicine businesses.

What you will do

• Manage end-to-end collections and dispute resolution for medium- to high-complexity customer portfolios.
• Analyze overdue balances, payment behavior, delinquency root causes, and customer risk indicators.
• Develop tailored collections approaches and lead customer discussions to secure payment commitments, payment plans, or dispute resolution.
• Coordinate with Commercial, Customer Service, Supply Chain, and other partners to remove payment barriers.
• Manage order release monitoring, performance tracking, financial closing activities, and customer inquiries related to invoices and payments.
• Identify process and system issues, support continuous improvement, and maintain accurate records in accordance with controls and audit requirements.

Requirements

• Bachelor’s degree or equivalent in Accounting, Finance, or a related business field.
• 3–6 years of relevant experience, preferably in Finance or Invoice-to-Cash operations.
• Strong understanding of Finance, Accounts Receivable processes, compliance requirements, Credit, Collections, and Dispute Management.
• Experience handling complex customer portfolios and difficult customer situations.
• Proficiency with ERP systems and experience using automation tools and analytics for collections.
• Strong verbal and written English communication skills and willingness to work onsite on the night shift are required.

Nice to have

• CPA, CMA, MBA, or another relevant professional certification.
• Experience in a shared services, BPO, or multinational environment.

Culture & Benefits

• Access to a global network of finance professionals across more than 60 countries.
• Focus on innovation, operational excellence, continuous improvement, and customer experience.
• Inclusive work environment committed to diversity and equal opportunity.
• Temporary hybrid flexibility may be available where applicable.