International Head of Fraud & Recovery (Insurance)

Location: London, United Kingdom; primarily office-based

Company

hirify.global provides commercial and personal insurance solutions through a global property and casualty insurance network.

What you will do

• Lead the international fraud and recovery program across APAC and China, Europe Middle East Africa, the UK, Latin America, and Japan.
• Execute the GI Claims Fraud and Recovery strategy, including technology initiatives, portfolio analytics, TPA governance, vendor management, shared services, and expense management.
• Develop strategies to maximize recovery value, mitigate fraud risk, and improve reporting and KPI accuracy.
• Lead and inspire fraud, recovery, and salvage professionals while managing staffing, performance, development, and employment decisions.
• Partner with Claims, Underwriting, Actuarial, Risk, Compliance, Legal, vendors, customers, regulators, and law enforcement.
• Advance training, awareness, data, digital, and Gen AI initiatives and ensure compliance with country laws, regulations, and data privacy requirements.

Requirements

• Extensive knowledge of insurance claims, insurance markets, fraud and recovery legislation, handling processes, and relevant compliance and data legislation.
• Credibility and connectivity with relevant fraud and recovery industry associations.
• Experience using technology and analytics, including implementing AI and machine learning to assess trends and identify opportunities.
• Experience leading complex change initiatives and large, diverse, geographically dispersed teams.
• Ability to work across different time zones and contribute to a global leadership team.
• Excellent communication, collaboration, stakeholder engagement, and influencing skills.

Culture & Benefits

• Primarily office-based work to support in-person collaboration with colleagues and clients.
• Total Rewards benefits focused on health, wellbeing, financial security, and professional development.
• Continuous learning and development opportunities.
• Inclusive culture supported by cultural awareness activities and Employee Resource Groups.
• Reasonable accommodations are available for applicants and employees with disabilities.