Fraud Manager (Fintech)

Location: Vilnius, Lithuania; flexible working hours and an opportunity to work from home.

Company

hirify.global provides a global spend management platform combining company cards, reimbursable expenses, and accounts payable automation for scaling businesses.

What you will do

• Own the group fraud prevention framework across hirify.global’s Lithuanian and UK licensed entities, including policies, risk assessments, typologies, controls, indicators, and reporting.
• Design and implement fraud detection rules, scenarios, thresholds, anomaly detection, and combination-of-signal logic for card and payment fraud, account takeover, and account behaviour.
• Define intervention processes covering step-up authentication, account freezes, customer contact, recovery, and fraud-driven chargebacks and disputes.
• Configure and tune the fraud management and transaction monitoring platform, working closely with information security, engineering, payments, and compliance.
• Implement Lithuanian fraud obligations and lead readiness for PSD3, the Payment Services Regulation, verification of payee, and related payment-services requirements.
• Own management information and Board reporting, deliver fraud training, and improve detection performance, recovery, false-positive rates, and intervention times.

Requirements

• Hands-on experience building or materially upgrading a fraud prevention programme.
• Strong payments fraud expertise covering card issuing fraud, account takeover, phishing, social engineering, authorised push payment fraud, enumeration attacks, and wallet provisioning abuse.
• Experience configuring and tuning fraud or transaction monitoring platforms, with quantitative understanding of false-positive and false-negative trade-offs.
• Data fluency and the ability to interrogate transaction data and reports independently.
• Fluent written and spoken English required.
• Working knowledge of EU and UK fraud regulation, including strong customer authentication, PSD3, the Payment Services Regulation, the Instant Payments Regulation, verification of payee, and national fraud rules.

Nice to have

• Experience in a Lithuanian or UK regulated entity or direct exposure to the Bank of Lithuania or the Financial Conduct Authority.
• Experience as a named fraud prevention officer or equivalent.
• Card scheme rules, chargeback, and dispute experience.
• SQL, Python, and practical machine learning experience for anomaly detection.
• Additional European languages, including Lithuanian, or an information security background.

Culture & Benefits

• 30 days of paid holiday leave and additional medical care.
• Flexible working hours and an opportunity to work from home.
• Two-week exchange policy to another hirify.global office in London, Berlin, Barcelona, or Sofia.
• Regular team-wide events and an opportunity to use the hirify.global product.
• Competitive compensation package.