17 часов назад
Automotive Operations Manager/Shop Foreman
80 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Automotive Operations Manager/Shop Foreman (Automotive Shop Operations): Managing service-area workflow, technician workloads, vehicle quality, training, and shop resources with an accent on technician performance, safety, and customer satisfaction. Focus on distributing work, coaching technicians toward ASE and internal certifications, auditing efficiency, and resolving customer concerns in a high-volume independent shop.
Location: 16618 Old Statesville Rd, Huntersville, North Carolina, United States. Onsite, full-time position with weekends off.
Salary: Up to $80,000 annually plus bonus.
Company
provides automotive repair services through independently owned shops equipped with modern diagnostic equipment and factory scan tools.
What you will do
- Distribute work to technicians and manage individual workloads and overall service-area workflow.
- Oversee vehicle quality, technician progress, shop efficiency, ticket audits, equipment, supplies, fluids, and scan tool subscriptions.
- Train and mentor technicians, sign off on skills, and coach employees toward ASE and internal certifications.
- Conduct quarterly performance discussions and monitor career goals and employee performance.
- Enforce safety, cleanliness, organization, company policies, and brand quality standards.
- Work with the service department to communicate customer concerns and assist with complaint resolution.
Requirements
- 10+ years of experience in the automotive industry.
- 7+ years of supervisory or management experience in the automotive industry.
- Experience in an independent, non-corporate shop environment is required.
- Proficiency with Windows-based software and automotive store applications; current driver's license with a clean driving history.
- Strong communication, professional appearance, multitasking ability, and willingness to work at a brisk pace in a high-volume environment.
- Ability to stand and walk for most of the workday, occasionally lift over 50 lbs., and drive manual-transmission vehicles.
Nice to have
- Experience with TekMetric.
- Graduation from an industry-recognized service training program.
- ASE Service Consultant certification or equivalent experience.
Culture & Benefits
- Climate-controlled shop closed every weekend.
- Paid vacation, paid holidays, healthcare, and dental benefits available.
- Team performance bonuses and employer-paid financial wellness support.
- Continuous training, career advancement, and technician support through the CBA learning system.
- Weekly lunches and employee appreciation events.
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