Small Business Loan Servicing Assistant Manager (Banking)

Location: Warren, Pennsylvania, United States; full-time onsite role with work involving on-site equipment. Travel may be required for training.

Salary: $70,000–$75,000 per year, with potential bonus opportunities and benefits.

Company

hirify.global is a bank providing small business lending and related financial services.

What you will do

• Manage and supervise the Small Business Servicing team to ensure timely completion of servicing workflows.
• Oversee loan servicing, documentation, post-closing, monitoring, and complex deal servicing activities.
• Maintain document and data integrity for CECL requirements and establish controls for core and ancillary systems.
• Develop, implement, and update operational, servicing, and documentation procedures.
• Train, coach, develop, and evaluate team members, including supporting succession planning.
• Collaborate with underwriters, branch managers, and business bankers while resolving inquiries and complaints within established SLAs.

Requirements

• Bachelor’s degree in Business Administration or Finance preferred.
• 3–5 years of small business loan or banking experience preferred.
• 2–6 years of formal or informal supervisory experience preferred.
• Knowledge of small business loan products, credit policy, compliance, legal and regulatory issues, loan support systems, and different borrower entity structures.
• Ability to prioritize multiple tasks, make sound decisions, use technology effectively, and maintain communication, organization, and time-management standards.
• Ability to work with on-site equipment and travel for training as needed.

Culture & Benefits

• Full-time employment with benefits and additional bonus earning opportunities.
• Work is performed as part of a team supporting internal and external customers.
• Inclusive workplace and equal employment opportunity environment.