Benefits Administration Client Coordinator

Location: Remote, United States

Salary: $68,000–$73,000 annual base pay, exclusive of bonuses and benefits.

Company

EPIC Insurance Brokers & Consultants is a rapidly growing insurance firm founded in 2007, headquartered in New York, New York, with more than 3,000 employees across the United States.

What you will do

• Support benefits administration system implementations on the Employee Navigator platform.
• Gather requirements, import data, configure client sites, and manage renewals and system updates.
• Coordinate vendors, clients, account teams, and carriers while managing timelines and issue resolution.
• Test and troubleshoot system functionality, configuration accuracy, and process issues.
• Support ACA processes, data audits, reporting requests, and client inquiries.
• Train clients and demonstrate system functionality.

Requirements

• Bachelor’s degree; a related field is preferred.
• 2+ years of experience with HR technology solutions preferred.
• Knowledge of benefits administration systems, including eligibility groups, benefits plans, rate structures, and carrier feeds.
• Project management, analytical, communication, decision-making, and problem-solving skills.
• Ability to communicate with technical and non-technical personnel and manage complex subject material in a fast-paced environment.

Nice to have

• Experience with Employee Navigator.
• Experience with Ease, bswift, PlanSource, Benefitfocus, or similar benefits administration platforms.

Culture & Benefits

• Paid time off, company holidays, and paid parental leave.
• Family-supportive benefits, medical, dental, vision, wellness, and EAP programs.
• 401(k) with company match.
• Professional development, tuition reimbursement, and mentorship.
• Employee recognition programs, referral bonuses, Employee Resource Groups, and an inclusive culture.