1 месяц назад
Specialist, Product Rollout (Subscription & Loyalty)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Specialist, Product Rollout (Subscription & Loyalty) (Product GTM, UAT): Leading go-to-market enablement and product launches for subscription, loyalty, partnership, and marketing tools across APAC and EU with an accent on cross-functional coordination, business cases, and stakeholder alignment. Focus on planning UAT, troubleshooting product functionality during hypercare, driving adoption, and supporting partnership integrations.
Location: Singapore
Company
is a local delivery platform operated as part of the Delivery Hero Group, serving customers across around 65 countries and headquartered in Berlin, Germany.
What you will do
- Develop go-to-market playbooks, business plans, pitch templates, and presentation decks for subscription, loyalty, partnership, and marketing products.
- Lead cross-functional product rollouts across operations, finance, legal, PR, and marketing teams in regional and local markets.
- Coordinate launch timelines, resources, communications, readiness, adoption tracking, and stakeholder updates.
- Gather feedback from local and regional stakeholders, identify customer pain points, and convert opportunities into structured business cases.
- Own launch support for new features, including partnership integration scoping, project coordination, UAT, troubleshooting, and hypercare.
Requirements
- 2–4 years of experience in product operations or support, product marketing, or user growth operations within a multi-region or global company.
- Understanding or interest in consumer app growth programs such as subscriptions, loyalty, or vouchers.
- Familiarity with mobile app growth and MarTech tools, including CRM, segmentation, experimentation, and A/B testing.
- Strong business acumen and understanding of partnership negotiation, sales cycles, technical discovery, and integration processes.
- Strong organization, attention to detail, execution focus, and the ability to manage multiple dependencies across markets.
- Ability to learn internal tools, configure and test scenarios, and deploy products effectively across different markets.
Culture & Benefits
- Work with a Product Deployment team supporting 15 markets across APAC and EU.
- Collaborate with regional and local stakeholders across multiple business functions and geographies.
- Operate in a technology-driven environment focused on product adoption and effective utilization.
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