Field Service Engineer (Semiconductor)

Location: Zhubei City, Taiwan; onsite, full-time shift work

Company

hirify.global provides test and measurement technologies and services for the semiconductor product life cycle, serving customers across Asia, Europe, and North America.

What you will do

• Support customers with product servicing, probe card repair, and troubleshooting.
• Manage field escalations, lead engineering work, and deliver timely solutions.
• Provide customer-site training, preventive maintenance, and continuous improvement support.
• Compile and maintain field product-performance data.
• Identify opportunities to improve customers’ use of probe cards and recommend technical solutions.
• Maintain customer relationships through technical support and communication with worldwide internal teams.

Requirements

• Degree in electrical, electronics, mechanical, chemical, materials engineering, or a related field.
• At least 3 years of test engineering experience in wafer sort, final test, application engineering, an ATE company, or semiconductor capital equipment; fresh graduates may also be considered.
• Experience in customer service and technical support.
• Knowledge of electronics and semiconductor manufacturing, especially back-end semiconductor testing.
• Strong customer-management, presentation, and technical communication skills.
• English communication skills and willingness to work shifts are required.

Culture & Benefits

• Work directly with semiconductor customers and products at customer sites.
• Collaborate with worldwide internal engineering teams.
• Contribute to customer-focused improvements and product-performance optimization.
• Work in an environment centered on ownership, accountability, respectful communication, and people development.