Provider Services Specialist TECPDS-SME (Education)

Location: Wichita Falls, TX, USA; full-time, in-person role.

Company

hirify.global provides workforce development services through career centers, community sites, and partner organizations, with a focus on demand-driven career and workforce solutions.

What you will do

• Serve as the subject matter expert for the Texas Early Childhood Professional Development System (TECPDS).
• Train and support child care providers and Texas Rising Star mentor staff in using TECPDS and related professional development tools.
• Plan and facilitate virtual and in-person trainings, informational sessions, workshops, presentations, and large-scale events.
• Develop educational resources, training materials, provider communications, newsletters, and social media content.
• Create provider surveys and assessments, analyze results, and recommend program improvements.
• Maintain provider participation records, issue training certificates, prepare reports, and track engagement and support outcomes.

Requirements

• Related four-year degree from an accredited college or university, or an equivalent combination of education and work experience.
• Ability to use a personal computer for correspondence, reports, database access, and record keeping.
• Working knowledge of Microsoft operating systems.
• Ability to interact with providers daily by phone and face-to-face.
• Excellent written and verbal communication and exceptional interpersonal skills.
• Ability to collaborate with others to overcome obstacles and support client goals.

Culture & Benefits

• Opportunities for ongoing learning, training, certification, and professional networking.
• Inclusive, equitable, and respectful work environment.
• Confidential handling of employee information in accordance with EEO guidelines.
• Work focused on supporting providers, families, and communities through workforce and professional development services.