1 час назад
Associate Credit Representative
18 - 22$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Associate Credit Representative (Credit and Collections): Supporting accounts receivable credit and collection functions in an office-based role, including order release, account reconciliation, payment-plan recommendations, and customer account monitoring with an accent on transaction accuracy and timely processing. Focus on researching account data, resolving payment issues across departments, handling credit-card information, and managing past-due account reporting.
Location: La Vergne, Tennessee, USA office
Salary: $18.35–$22.20 per hour
Company
provides technology-enabled content services for publishers, retailers, libraries, and educators, including digital and physical book distribution, print-on-demand, and digital learning.
What you will do
- Manage basic credit and accounts receivable activities for assigned accounts, including daily order release and account-status updates.
- Monitor collections, report customers with balances more than 31 days past due, and prepare aged trial balance information for management review.
- Research customer records and prepare credit-review recommendations and payment-plan proposals.
- Contact customers about credit limits, special orders, past-due balances, and order-release issues.
- Process credit-card information, support customer and publisher website updates, and handle escheatment activities under applicable state laws.
- Collaborate with Client Services, Sales, Accounts Payable, Returns, IT, management, and third-party collection agencies to resolve account issues.
Requirements
- Bachelor’s degree in business, finance, or a related field, or directly related experience.
- At least 1 year of experience in a customer-facing role.
- At least 1 year of experience with Microsoft 365, including Word, Outlook, and Excel.
- Ability to work from the La Vergne, Tennessee office.
- Ability to work with credit-card data, account records, collection information, and applicable state requirements.
Culture & Benefits
- Full-time employment with medical, prescription drug, HSA, vision, dental, and health care FSA benefits beginning on the first day.
- Ten vacation days, ten sick days, and three personal days accrued annually.
- 401(k) match, life and AD&D insurance, employee assistance programs, and group legal benefits.
- Tuition reimbursement, wellness programs, and access to an onsite gym and basketball court.
- Community volunteering, nonprofit donation matching, casual dress, and an onsite game room.
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