Assistant Manager - Optical

Location: Onsite at 4 Randhurst Village Drive, Mount Prospect, IL 60056, United States

Company

hirify.global is an optical retail business providing eyewear products and customer services through store locations.

What you will do

• Monitor profit, sales, and performance goals, including reviewing P&L reports.
• Oversee eyeglass department operations, efficiency, quality standards, and compliance with company policies.
• Deliver outstanding customer service and ensure associates meet service expectations.
• Supervise and motivate Opticians, contact lens sales associates, and, where applicable, receptionists.
• Coordinate promotions, advertising, visual merchandising, and store reporting with management and corporate teams.
• Support staffing forecasts, recruiting, selection, retention, and associate performance improvement.

Requirements

• Optical sales experience; supervisory experience is preferred.
• Ability to lead, coach, and build strong associate relationships.
• Understanding of store operations and performance standards.
• Strong written and verbal communication and exceptional customer service skills.
• Strong organizational, analytical, and problem-solving skills.
• Ability to analyze, create, and understand financial reports.

Culture & Benefits

• Competitive pay and bonus opportunities.
• Health and dental insurance, flexible spending account, and 401(k) retirement savings.
• Paid time off, company holidays, parental leave, and overtime pay when applicable.
• Employee eyewear discount.
• Training programs and access to educational courses.
• Opportunities for internal promotion and career advancement.