Financial Operations Assistant

Location: Crewe, England, United Kingdom

Company

hirify.global builds sustainable mobility, connectivity, telematics, and technology solutions for businesses, with a focus on e-mobility and energy transition.

What you will do

• Complete allocated monthly billing cycles in line with the team billing calendar.
• Maintain the billing cycle dashboard, including new, amended, and ceased orders.
• Ensure ordered products are recorded in the billing platform and prepare month-end billing packs.
• Raise and securely distribute customer invoices while maintaining billing accuracy and timeliness.
• Investigate billing errors, discrepancies, inquiries, and disputes with finance, accounting, and customer service teams.
• Identify and implement process, system, and automation improvements to reduce manual and duplicated work.

Requirements

• Strong Microsoft Excel skills, including pivot tables and formulas.
• Excellent written and verbal communication, customer service, teamwork, and problem-solving skills.
• Ability to multitask, prioritise work, adapt to changing environments, and learn quickly.
• Good judgement, decision-making skills, commercial awareness, and a detail-oriented approach.
• Ability to identify and implement system and process improvements.
• Previous financial experience is not required; experience in a similar billing role is relevant.

Nice to have

• Working knowledge of supplier portals, CDR, and SDR data.
• Working knowledge of Affinity.
• Working knowledge of Salesforce.

Culture & Benefits

• Friendly, inclusive, agile, and innovative working environment.
• 25 days of annual leave plus bank holidays.
• Employee fuel card and retail discounts.
• Health and wellbeing support services.
• Opportunities to contribute to continuous improvement, inclusion networks, community initiatives, and charitable activities.

Hiring process

• Applications are submitted online.
• Reasonable adjustments and accessibility support are available throughout the recruitment process.