Technical Finance Assistant (Fintech)

Location: Hybrid in Cardiff, with three days per week in the Cardiff office. Working hours are Monday to Friday, 40 hours per week.

Company

hirify.global is a profitable fintech platform providing business credit cards, spend management, savings, and other financial products for small businesses.

What you will do

• Own manual money movement processes, including BillPay, customer refunds, safeguarding, unallocated cash refunds, and redemptions.
• Manage drawdown operations, including returning unsuccessful drawdowns, calculating interest refunds, and communicating decline reasons to customers.
• Support risk-control activities by identifying customers eligible for preloading and presenting data to the Fraud team.
• Lead the US Cash Advances pilot, using payment-processing software and following applicable US regulatory requirements and timelines.
• Handle debt sale operations in line with relevant procedures and regulations.
• Review and improve processes, collaborate with operational teams, and help meet service-level agreements.

Requirements

• Exceptional attention to detail, reliability, and consistently accurate work.
• Ability to learn new processes and systems quickly and adapt to changes.
• Understanding of the technical aspects of financial processes.
• Process-improvement mindset with the ability to identify inefficiencies and recommend solutions.
• Strong collaboration skills and commitment to operational excellence and customer-focused outcomes.

Nice to have

• Willingness to learn data analysis and familiarity with Looker or Snowflake.
• Strong proficiency in Excel or Google Sheets.

Culture & Benefits

• Inclusive workplace focused on authenticity and equal opportunity.
• Private healthcare, including dental, hearing, and optical services.
• 28 days of holiday plus bank holidays, enhanced parental leave, and a pension scheme with up to 7% matching.
• Annual learning and wellbeing budget, six free therapy sessions per year, and anniversary rewards.
• Worldwide travel insurance, cycle-to-work scheme, season ticket loan, dog-friendly offices, and free office drinks and snacks.

Hiring process

• First-stage call with a Talent Partner.
• Final-stage task followed by an interview with the Team Manager.