E-Commerce Product Manager (Ecommerce)

Location: Bridgeton, Missouri, United States; onsite

Company

hirify.global is a commercial refrigeration equipment and connected-solutions company serving the food retail industry, with headquarters in St. Louis, Missouri.

What you will do

• Define and execute digital product strategies for e-commerce platforms and customer experience initiatives.
• Own and prioritize the e-commerce product roadmap based on customer needs, business value, technical feasibility, and strategic priorities.
• Lead cross-functional planning, development, testing, and deployment of website functionality, search, merchandising, personalization, account features, integrations, and self-service tools.
• Use customer research, usability testing, analytics, and competitive benchmarking to improve digital journeys, engagement, product discovery, and conversion.
• Establish and monitor KPIs covering revenue, conversion, customer engagement, search effectiveness, satisfaction, and self-service adoption.
• Coordinate Commercial, Marketing, IT, Operations, Supply Chain, Customer Service, and external partners while evaluating emerging technologies, AI capabilities, and automation.

Requirements

• Bachelor's degree required; Business, Marketing, Engineering, Information Systems, or Digital Commerce preferred.
• 8–10 years of progressive experience in Product Management, Digital Commerce, Marketing, Business Strategy, or a related field.
• 3–5 years of experience leading digital product, e-commerce, customer experience, or technology initiatives.
• Experience managing product roadmaps and delivering customer-facing digital solutions.
• Strong understanding of B2B e-commerce platforms, digital customer journeys, online merchandising, web analytics, and customer behavior analysis.
• Strong ability to translate customer and business needs into product requirements, actionable roadmaps, and measurable outcomes.

Nice to have

• Experience with SAP Commerce Cloud.
• Experience with Agile, product development, or software delivery methodologies.
• Knowledge of search, personalization, digital marketing, SEO, customer self-service tools, and commerce technologies.

Culture & Benefits

• Medical, dental, vision, prescription, Health Savings Account, and Flexible Spending Account options.
• Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• 401(k) retirement plan with company matching contributions and immediate vesting.
• Paid time off, stewardship leave, and parental leave.
• Tuition reimbursement for job-related courses after six months of service, plus health management and wellbeing programs.