Area Customer Experience Specialist - West Chester (Banking)

Location: Office-based role supporting multiple local branches around West Chester, Ohio/Kentucky; reliable transportation is required.

Company

hirify.global provides consumer and business banking products and services through its branch network.

What you will do

• Provide coverage across branch banking operations, including customer transactions and account servicing.
• Identify customer financial goals and recommend or refer customers to suitable deposit, loan, investment, and other banking products.
• Process transactions accurately, maintain cash controls, and balance daily activity.
• Resolve customer issues and educate customers about deposits, loans, online, mobile, and ATM banking.
• Support branch colleagues and maintain consistent customer experiences across multiple locations.
• Follow operational, security, risk, and regulatory policies and procedures.

Requirements

• High school diploma or GED.
• At least one year of customer service and branch banking experience.
• Dependability, adaptability, and access to reliable transportation for travel between branches.
• Comfort with banking technology and customer education.
• Must be currently authorized to work full-time in the United States.
• Huntington does not sponsor immigration benefits or work permission for this position.

Nice to have

• Bachelor’s degree.
• Cash-handling experience.
• Knowledge of banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Notary licensing; NMLS licensing is available as part of career development.
• Military experience in administration, contracting, civil affairs, or similar areas.

Culture & Benefits

• Welcoming and inclusive branch environment.
• Dedicated centralized leadership team providing coaching and skill development.
• Opportunity to gain experience through multi-branch exposure and build a banking career.
• Full-time office employment with eligibility for overtime pay.