4 дня назад
Community Lead
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Community Lead (Member Experience): Managing the member experience at a WeWork location with an accent on engagement, onboarding, events, building operations, and sales support. Focus on creating welcoming communities, resolving member issues, coordinating operational requirements, and maintaining consistent service standards.
Location: Dublin, Ireland; onsite with daily reporting to the building
Company
provides flexible workspace solutions and community-focused services for businesses in more than 37 countries.
What you will do
- Manage member engagement, retention, feedback follow-up, issue resolution, and front desk coverage.
- Coordinate new-member move-ins, orientations, onboarding materials, and move-out interviews.
- Plan and host weekly social events, support programmed events, and evaluate attendance and member impact.
- Conduct building walkthroughs, coordinate cleaning and facilities-related needs, and manage keys and keycard inventory.
- Support emergency response, incident reporting, security procedures, and building management plans.
- Conduct tours for prospective and VIP members and refer growth opportunities to the appropriate sales contacts.
Requirements
- Bachelor’s degree or equivalent experience.
- At least 2 years of hospitality experience.
- Proficiency in the local language and understanding of local culture.
- Excellent interpersonal, networking, verbal, and written communication skills.
- Strong organization, multitasking, attention to detail, and relationship-building abilities.
Culture & Benefits
- Work in a community-oriented environment focused on member support and collaboration.
- Participate in employee community groups and global projects.
- Contribute to an open-minded workplace that values diverse perspectives and new approaches.
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